In line with government directives and Covid-19 regulation, testing in the Emirate of Dubai has resumed in select test venues from 06 June 2020. IELTS testing has been suspended until at least 17 July 2020 in
- Abu Dhabi and Al Ain
- Ras Al Khaimah
- Umm Al Quwain
We have opened booking for future test dates from 18 July 2020 onwards. We will restart testing as soon as the local regulations allow.
We’d like you to know that we now have new options that offer you the flexibility to choose an IELTS test date with us again for free and easily move from paper-based test to computer-delivered test, if you wish to.
How to choose a test date in the future?
You can choose a test date up till 31 December 2020 without having to call us for a cancelled test. All you have to do is indicate two preferred dates in the "Request form" (blue button on this page) and we will make a booking for you on priority basis. You will receive an e-mail message confirming your future test date within seven (7) working days.
How does the transfer to computer-delivered test option work?
We are not only making it easier for you to transfer your test date, but also making it convenient for you to move from a paper-based test, which you had registered for, to a computer delivered test by just paying AED 140. This not only gives you the freedom to choose from more test dates, but will also enable you to obtain faster test results. With the free online learning resources that British Council provides, including the free computer-delivered IELTS familiarization test (https://bit.ly/2V6qvqj), you can be confident of acing the IELTS test.
What do I need to do to avail these options?
You need to complete a short form by clicking on the "Request form" button on this page. We will e-mail and confirm the changes you have requested within seven (7) working days.
Are there any change fees with either options?
There are no change fees when you register for a test happening before 31 December 2020.
Are these options available for tests registered anytime?
These options are available for tests cancelled by the British Council, in adherence to UAE government directives. Requests made due to any other personal reasons are subject to the terms and conditions applicable at the time of your registration.
What if I can’t test within this period?
You can opt for a cash refund. We hope you make the most of these new options and look forward to having you test with us. If you would like to proceed with a refund instead of requesting test date or test format change, please also submit your request on the refund page. Due to the current situation with our office closures, we are experiencing severe delays in processing times. Thank you for your understanding.
Virtual customer service
Now enjoy our customer services from the comfort of your home. You can speak with our staff on live video and have all your queries answered. The virtual front office services are available from Sunday to Thursday from 10:00 - 18:00. Click for live support