Our face to face Customer Services is operating at limited capacity. If you wish to visit a centre, please click here to book an appointment. Our working hours are from Sunday - Thursday, 10.00 to 18.00 and Saturday, 9.00 to 17.00
Effective from 1 November 2021 all customers aged 16 and above will be required to present their vaccination on the Al Hosn app or alternatively a PCR test with at least 7 days validity in order to access the British Council branches in Dubai and Sharjah. To enter the Abu Dhabi branch, customers will be required to present a valid Al Hosn Green Pass.