Cambridge English Refunds and transfer policy

A 100% refund or a place on the next scheduled test will be given if the British Council has to cancel or postpone an exam for any reason. 

If you are unable to sit an exam for medical reasons, you will get a refund of the board fee on the approval of the exam board. You should submit any refund application no less than two weeks before the exam date. If we offer a refund, we will deduct a 25% administrative fee.